Here at Integrated Equipment Solutions, we stock, on hand, over 350 different parts for the System One line. Designed to fulfill any and all customer needs from overnight shipping, same day counter to counter or special hand delivery for down equipment.
Our completely refurbished Matrix System One tools come with a std. 1 year parts warranty. We now offer several levels of system sales tailored by customer needs/budget with over 50 Matrix tools in stock. PC boards, RF match, RF generator, upgraded system displays, orbitran robot and Cybeq indexer refurbishment/replacement and repairs.
We are the preffered re-seller/installer of the Hine ATM-4 upgrade robot that if purchased/installed by IES doubles the standard Hine warranty from 1 year to 2.
Our field service group offers 24hr on-site availability in the U.S. (48hrs International) for system troubleshooting and repair. We also offer expert system training classes by the hour. We tailor to the needs of the customer and maximize efficiency.
We offer system installation, extended warranties, service programs and pm contracts. We have also designed, developed and built specific upgrades for the Matrix System One in house. In most cases, tools are diagnosed and repaired very quickly once we are on-site, saving your company unnecessary down-time and reducing bottle necks in the process line.
Once you are our customer in any fashion, be it spare parts purchased or a refurbished tool, you will enjoy free email and phone system support for life.
IES just celebrated it's 20th year.